Okay I gotta vent! I have time warner
cable and also use them for my high speed
wireless internet connection. At one time
almost a year ago I paid a bill online.
(which I NEVER do) I had no clue that they
would no longer send me paper bills after
that. So when I discovered that the only
paper bills I was getting were
diconnection notices (because I don't know
to pay online) (plus I don't have my
account b/c I no longer get a paper bill)
I called and asked them to start sending
me monthly statements via SNAIL mail. They
said ok no problem they'll start sending
them on the next billing cycle. Well I
wait, and wait, and still waiting and
NOTHING except for a bright yellow colored
disconnection notice. So I paid it and
called again. Still the same thing and yet
the problem still wasn't fixed. So I
decide to send them an email with my
problem. I explain that I've spoke with a
CSR on the phone 3 times and still the
problem hasn't been resolved! I also tell
them that if the problem isn't resolved
this time that I'll be disconnecting my
service with them. You would think after
that, that they would correct the problem
but they didn't. It's been almost a year
with this problem and I'm completly fed up
with these people. So I go online to
bellsouth phone company and look at there
internet options and tv options and also
look at home phone service (I only use
mobile at the moment) and I see that if I
get a package with home phone, wireless
internet, and satallite (sp) (which offers
a little over 50 more channels than I'm
getting now) I can get the whole package
for $125 a month. Which is almost what I
pay a month just for basic cable and
wireless internet. So I set it up! They'll
be out this week to begin new service.
Come Wed. I'm calling Timewarrner and
cancelling service! Plus it's a better
deal. I'm just so frustrated with these
people I could spit nails!!!!!!!!!!!!!
Okay I'm done venting! Thanks!
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blackcat34
Experienced User , Rather EHEALTHy
Joined: 31 Oct 2007 Posts: 448 Location: Brownsville, Texas U.S. of A.
Posted: 11-12-07 23:36pm
We did the same thing and dropped Time
Warner... We called ATT (Southwestern Bell
and other Bell companies) and had
satellite installed. We already had DSL,
cell phones (Cingular), and long distance
land lines with them... with all that it
still came out to the same price as Time
Warner... but..my mom didnt like that the
Weather Channel from the sat didnt have
the local on the 8's....so... we have Time
Warner again.... and the satellite had
alot more channels and features... I loved
it.
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number game
Extremely EHEALTHy
Joined: 04 Jun 2007 Posts: 1212 Location: Charlotte, NC,
Posted: 11-12-07 23:39pm
Yeah satellite has a lot more channels
than time warner! I think we only get
channels 2-78 with channels 95, and 99.
And with satellite I think it's 140 or
150....something like that! I don't care
anything about the weather channel I'll
just look outside if I wanna know what the
weather's like If I need to know
in advanced....that's what I got the
internet for! I HATE time warner!!!!!!
I'll be SOOOOO glad to get switched over!
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Sandbox Party
Especially EHEALTHy
Joined: 25 Jul 2006 Posts: 7276
Posted: 11-13-07 03:15am
blackcat34
wrote:
and long distance land
lines with
them...
i read that as Land mines and was
like, "what the hell kinda services do
they offer these days!??"
|
blackcat34
Experienced User , Rather EHEALTHy
Joined: 31 Oct 2007 Posts: 448 Location: Brownsville, Texas U.S. of A.
Posted: 11-13-07 08:19am
Sandy_Pants
wrote:
blackcat34
wrote:
and long distance land
lines with
them...
i read that as Land mines and was
like, "what the hell kinda services do
they offer these days!??"
You know... post 9/11.. you can't be too
cautious these days.
|
*star*
Supporter
Joined: 12 Dec 2006 Posts: 1780 Location: ,
Thanks: 19
Thanked:18
Posted: 11-13-07 09:37am
I don't like Time Warner either, but it's
all we can get. We use them for cable,
wireless, and digital phone and something
is ALWAYS out. Yesterday the cable was
out for 4 hours...
|
Mommy35
Extremely EHEALTHy
Joined: 23 Sep 2006 Posts: 3165 Location: Vacationland, USA,
Posted: 11-13-07 20:03pm
Time Warner is the only option we have
right now, and I have to say it blows! My
internet is out a lot and they do nothing
to make it right with us.
It is a lot better than dial up though
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oh_mommy
Supporter
Joined: 04 Sep 2005 Posts: 3689 Location: vancouver island, bc canada
Posted: 11-14-07 00:46am
we dont have them here... all we have is
SHAW for cable, and 2 differnt satalite
companys.. we have digital cable (basic
digital cable) and high speed internet
which cost us about a hundred dollars a
month
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Schizophreniahealth
This page was last updated on June 11, 2008
If I need to know
in advanced....that's what I got the
internet for! I HATE time warner!!!!!!
I'll be SOOOOO glad to get switched over!
