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puzzld

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Joined: 19 Nov 2007
Posts: 246
Location: gulf coast =), USA
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forum logging out before i finish my reply
Posted: 01-24-08 19:29pm

is there anyway to set your log out time for longer?? it is frustrating when i spend half an hour typing to help someone or myself and i go to post/reply and it takes me to the log in screen. if i click back on my browser it doesn't take me to my reply. it just disappears. i'm on mac platform... browser is current safari version.

thanks!!!
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justme1207

New User, Becoming EHEALTHy
Joined: 15 Dec 2007
Posts: 19
Location: oshkosh, wi usa
tech help for you
Posted: 01-25-08 01:58am

my log in does not log out but I have not typed for half an hour either. Data is what I do. Maybe if you are typing a very long and thought out reply you should type your reply in a word processor program then copy and paste it into the forum. What kind of word processor do mac platform users use?
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puzzld

Supporter
Joined: 19 Nov 2007
Posts: 246
Location: gulf coast =), USA
Thanks: 1
Thanked:1
thanks
Posted: 01-25-08 08:28am

that's a good idea.

it depends on the user... i have a few word processor apps; text edit, microsoft office (microsoft word), adobe creative suite (inDesign for that package) and one that comes with my imac but i don't use it.

one trick i use, if i could just remember to do it every time... ugh, is to type my post/reply as usual then copy text in case i've timed out. then i can log in and paste my copied post/reply and submit.

thanks for the reply.. how long is it before it times out??
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designlady

Experienced User , Rather EHEALTHy
Joined: 07 Jan 2008
Posts: 55
Location: , USA
Thanks: 0
Thanked:1
I'm a Mac person...
Posted: 01-25-08 21:58pm

I have no idea how long it takes to time out. I'm on a Mac with Safari also and have spent a while logged in before, but it never timed out. I have no idea how long I was on, though. I guess it was less than 30 minutes.

BTW: I use Adobe CS2 products! We must be in the same line of work. (Not that I have a real job, though.) Wink
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Georgia59

Moderator
Joined: 11 Apr 2007
Posts: 5557
Location: Along the Mississippi, USA
Thanks: 90
Thanked:32

Posted: 01-29-08 13:53pm

There's some issues with the server at EHealth or something, things taking too long. They're working on fixing it.

You could always (in the meantime) type your response in word or something and paste it into ehealth. I don't know that much about computers, though.
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