Kia
Supporter
Joined: 23 Jun 2004
Posts: 6594
Location: Planet Tampaxia,
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Smacks Head Against Wall
Posted: 04-04-07 10:32am
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ugh ntl (our isp) got bought out by virgin
media.
£35.00 per month internet
£11.00 per month phone
£20.50 per month tv
£66.50 per month right???
well last month the direct debit was for
£150 and the month before - Steve hadn't
got around to calling them because of his
work hours.
So today I tried ringing my dad and I
can't dial out.
Come to find out that they have cut our
services to the bare minimum for
"non-payment" what? 
They are saying the outstanding is
£430??? errrrr hello
so yeah, there's a risk right now that we
might lose the internet but it will be
temporary.
sucks ugh 
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mc4ever02
Supporter
Joined: 08 Feb 2007
Posts: 3636
Location: Orlando, FL Usa
Thanks: 5
Thanked:2
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Posted: 04-04-07 10:40am
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 I would be
absolutely livid Do you
think they lost your records when they
were sold to the new company? Or maybe
they didn't get all of the payment
information ported over?
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Willa Weintraub
Extremely EHEALTHy
Joined: 05 Mar 2007
Posts: 3399
Location: The Beach!
Thanks: 30
Thanked:46
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Posted: 04-04-07 10:41am
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what the hell?!?i'm sorry kia,that blows!
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Dannzibelle
Supporter
Joined: 23 Oct 2006
Posts: 3811
Location: South East, England
Thanks: 30
Thanked:11
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Posted: 04-04-07 10:43am
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our isp wanadoo got bought out by orange
last year and for some reason each months
our bill keeps going up and up and when we
call they say 'oh we'll remove it from
your bill' but never do
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Kia
Supporter
Joined: 23 Jun 2004
Posts: 6594
Location: Planet Tampaxia,
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Posted: 04-04-07 10:48am
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judging by the monetary numbers it looks
like we are being charged double each
month.
they've got all our account details. they
are saying that because of one late
payment back in feb that they cancelled
the direct debit (why?) and they haven't
bothered to tell us (yeah, that's great,
well done virgin).
Danni, Steve works for Orange business
services (currently based at airbus
{A380}), not the customer/internet side.
and as an isp orange have been rated the
very worst and their care of their staff
(at least in business side) is crap
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terpamber
Experienced User , Rather EHEALTHy
Joined: 21 Nov 2006
Posts: 430
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Posted: 04-04-07 12:03pm
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Oh oh oh Let me call I'm great at getting
stuff like that handled I do it for my
clients all the time!
Seriously thought that sucks, call a lot
tell them to make a note of everything.
The you also need to keep notes, when did
you call what did they tell you. Just
basics but if you can call they back and
say I called you on April 1st about Blah
blah blah and you said ..... they normaly
start paying attation.
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Dannzibelle
Supporter
Joined: 23 Oct 2006
Posts: 3811
Location: South East, England
Thanks: 30
Thanked:11
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Posted: 04-04-07 13:05pm
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| Kia
wrote: | judging by the monetary
numbers it looks like we are being charged
double each month.
they've got all our account details. they
are saying that because of one late
payment back in feb that they cancelled
the direct debit (why?) and they haven't
bothered to tell us (yeah, that's great,
well done virgin).
Danni, Steve works for Orange business
services (currently based at airbus
{A380}), not the customer/internet side.
and as an isp orange have been rated the
very worst and their care of their staff
(at least in business side) is crap |
Tell me about it! Except i have a very
different four letter word to describe it!
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lil_blaze2004
Supporter
Joined: 29 Oct 2004
Posts: 6492
Location: ,
Thanks: 1
Thanked:0
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Posted: 04-04-07 14:42pm
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OMG what????
Kind of what happened to me too.
They put a cap on download/bandwith limit
on highspeed so I went back down to dsl
excet they forgot to mention that the dsl
is now basic so 32-56kb, so my internet is
sooooooo slow. It's like I have dial up.
THat's why I haven't been on from home in
a while. I'm going back up to ultra
highspeed on Tuesday. grrrrrrrrrrrrr.
I hate phone companies!!!
I work for .Yellow .pages, but we're just
directories not phones. lol
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tigresacanela24
Especially EHEALTHy
Joined: 11 Nov 2005
Posts: 5261
Location: Treat your children well, eventually they'll choose your nursing home.
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Posted: 04-04-07 14:45pm
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| lil_blaze2004
wrote: | OMG what????
Kind of what happened to me too.
They put a cap on download/bandwith limit
on highspeed so I went back down to dsl
excet they forgot to mention that the dsl
is now basic so 32-56kb, so my internet is
sooooooo slow. It's like I have dial up.
THat's why I haven't been on from home in
a while. I'm going back up to ultra
highspeed on Tuesday. grrrrrrrrrrrrr.
I hate phone companies!!!
I work for .Yellow .pages, but we're just
directories not phones.
lol |
Cool! I never knew anyone who worked for
yellow pages before. Do you like your
job?
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lil_blaze2004
Supporter
Joined: 29 Oct 2004
Posts: 6492
Location: ,
Thanks: 1
Thanked:0
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Posted: 04-04-07 14:48pm
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| tigresacanela24
wrote: | | lil_blaze2004
wrote: | OMG what????
Kind of what happened to me too.
They put a cap on download/bandwith limit
on highspeed so I went back down to dsl
excet they forgot to mention that the dsl
is now basic so 32-56kb, so my internet is
sooooooo slow. It's like I have dial up.
THat's why I haven't been on from home in
a while. I'm going back up to ultra
highspeed on Tuesday. grrrrrrrrrrrrr.
I hate phone companies!!!
I work for .Yellow .pages, but we're just
directories not phones.
lol |
Cool! I never knew anyone who worked for
yellow pages before. Do you like your
job? |
Actually, I really enjoy it. I am super
busy all the time but it's a great company
with awesome benefits and great people!
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