Bridget
Moderator
Joined: 27 Jan 2006
Posts: 10834
Location: ,
Thanks: 63
Thanked:42
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Posted: 05-23-07 12:34pm
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| BamaMommy
wrote: | | Sounds to me someone had fun
and broke into the website and marked
things down. |
no, it's just amazon being unethical.
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yellow ribbon
Especially EHEALTHy
Joined: 07 Dec 2005
Posts: 5554
Location: FL
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Posted: 05-23-07 13:24pm
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im so mad, my husbands friend that is
visiting cleaned the cookies so it erased
my shopping cart cuz i was waiting to see
if things would go back on sale b4
checking out, so now im getting nothing. i
really wanted the dinosaur thing and
beauty and the beast story time doll 
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Bridget
Moderator
Joined: 27 Jan 2006
Posts: 10834
Location: ,
Thanks: 63
Thanked:42
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Posted: 05-23-07 14:53pm
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we'd ordered 12 items and they removed 6
of them and tried to charge us $16
shipping, so nick canceled our order.
actually he canceled all his open orders,
including the new harry potter book and
heroes season 1 (that means he means
business!), and wrote a nasty letter.
i'm so freakin' mad.
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yellow ribbon
Especially EHEALTHy
Joined: 07 Dec 2005
Posts: 5554
Location: FL
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Posted: 05-23-07 15:07pm
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grr did u call them about it? i think they
have to honor it i hope we see a news
story about it and get them in big caca
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Magical Logic
Extremely EHEALTHy
Joined: 14 Mar 2006
Posts: 2248
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Posted: 05-23-07 15:07pm
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i checked my order but it dont say
anything about it. unless i looked at the
wrong thing
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Bridget
Moderator
Joined: 27 Jan 2006
Posts: 10834
Location: ,
Thanks: 63
Thanked:42
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Posted: 05-23-07 15:30pm
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| macysmama
wrote: | | grr did u call them about
it? i think they have to honor it i hope
we see a news story about it and get them
in big health
question |
i did call and i all i got was "they'll be
sending out an email within the next few
days regarding the super savers shipping".
next few days?!
rules that apply to real stores do not
apply to online stores. i just don't know
how they can get away with canceling
certain items and jacking up the shipping
cost and then charging your card, all of
this without notifying you. that seems
wrong and illegal.
the other forum i go to is absolutely
freaking out about it. they're all
contacting the bbb and someone posted how
to contact the ceo (i almost feel bad for
that guy), there also flooding customer
service with calls (there are about 800
members).
some people's stuff had already shipped
and they're being told they either need to
send it back when they get it or they'll
be charged full price!
i'm really mad. i think they should honor
everything and be more careful in the
future. a loss like that would barely even
affect a huge company like amazon.
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Bridget
Moderator
Joined: 27 Jan 2006
Posts: 10834
Location: ,
Thanks: 63
Thanked:42
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Posted: 05-23-07 15:31pm
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| chase4
wrote: | | i checked my order but it
dont say anything about it. unless i
looked at the wrong
thing |
hmm... maybe you got lucky and ordered
"safe" stuff. i'd keep checking though up
until it's supposed to ship. they'd
canceled so much of my order that the
shipping was higher than the total.
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Magical Logic
Extremely EHEALTHy
Joined: 14 Mar 2006
Posts: 2248
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Posted: 05-23-07 15:38pm
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can u pm me a number i can call.i wanna
join in and call and yell 
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Mommy35
Extremely EHEALTHy
Joined: 23 Sep 2006
Posts: 3165
Location: Vacationland, USA,
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Posted: 05-23-07 16:40pm
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I went in and checked when .I first read
that they were taking stuff off your order
.B and it said nothing on mine. I just
got an email saying they had shipped about
half of my stuff with the other stuff to
be shipped on .Monday. They didn't take
my xylophone. I got a little tykes one?
I don't know how you got free shipping
anyway. Maybe I didn't get there fast
enough to get it? I didn't care because
what I got was a good deal, now lets see
what the stuff really is.
You know what they say about "if it's too
good to be true..." especially on the
internet.
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Bridget
Moderator
Joined: 27 Jan 2006
Posts: 10834
Location: ,
Thanks: 63
Thanked:42
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Posted: 05-23-07 18:01pm
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| Mommy35
wrote: | | You know what they say about
"if it's too good to be true..."
especially on the
internet. |
normally i'd think this, but amazon is
known to have huge toy blowouts at least
twice a year.
i can't believe some of your stuff has
shipped! are you an amazon prime member?
my stuff wasn't shipping until the 29th.
are you getting the ridiculously low sale
prices? i wanted that xylophone so bad,
when i ordered it they had it marked down
to $2.58, now i think it's up to $12 or
something.
the free shipping is something amazon
offers on most of it's items. it'll say
something about "super save shipping" and
if you order over $25 of those items
you'll get free shipping.
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Mommy35
Extremely EHEALTHy
Joined: 23 Sep 2006
Posts: 3165
Location: Vacationland, USA,
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Posted: 05-23-07 18:12pm
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I have no idea why my stuff got shipped?
I paid shipping? I have never bought
anything from .Amazon before.
Well, if they send me my stuff and then
send me an email saying I have to return
it, I will cancel my debit card through my
bank and get a new one. Charge that
.Amazon!
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yellow ribbon
Especially EHEALTHy
Joined: 07 Dec 2005
Posts: 5554
Location: FL
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Posted: 05-23-07 22:45pm
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| Mommy35
wrote: | | Charge that
.Amazon! |
seriously laughed out loud lol
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christinamuir
Experienced User , Rather EHEALTHy
Joined: 22 Feb 2006
Posts: 50
Location: san diego
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Posted: 05-24-07 10:08am
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I'm an avid lurker here, and I decided to
check out the toy clearance. I purchased
a total of 11 items, all of which have
been canceled except for 3 things. I
called Amazon this morning and they said
that the problem will be fixed within the
next 1-2 business days, meaning that all
of my items will supposedly be added back
to my order for the price I was originally
supposed to pay. 
I just thought I would let you guys know
that Amazon is still honoring the
clearance prices despite the fact that
they have been canceling orders left and
right. Just to re-iterate, The items will
be re-added to our accounts and we are
supposed to only pay what the initial
clearance price stated.
Just a heads up to those of you that
placed orders.
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Magical Logic
Extremely EHEALTHy
Joined: 14 Mar 2006
Posts: 2248
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Posted: 05-24-07 10:38am
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i just talked to customer service and she
told me where to look about the pricing so
they dont have to give it to me for that
price.
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christinamuir
Experienced User , Rather EHEALTHy
Joined: 22 Feb 2006
Posts: 50
Location: san diego
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Posted: 05-24-07 11:01am
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| chase4
wrote: | | i just talked to customer
service and she told me where to look
about the pricing so they dont have to
give it to me for that
price. |
I got the person's name, so they better
not pull any crap! I was so ready to chew
Amazon out, but the guy was being so nice
that I couldn't. He said that he made
some notes in my account, so I wouldn't
have any problems later. He better be
right or it's on!!!!
Maybe if you call back and let them know
that you mean business, they will give
in. They have to, after all. It's their
mistake. If you go to Target or where
ever, and something is mismarked, they
have to give you the price it is
advertised at. The same rule applies to
Amazon!
The least they can do is honor the sale
price, that is if they want any future
business.
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Bridget
Moderator
Joined: 27 Jan 2006
Posts: 10834
Location: ,
Thanks: 63
Thanked:42
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Posted: 05-24-07 12:36pm
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| christinamuir
wrote: | | chase4
wrote: | | i just talked to customer
service and she told me where to look
about the pricing so they dont have to
give it to me for that
price. |
I got the person's name, so they better
not pull any crap! I was so ready to chew
Amazon out, but the guy was being so nice
that I couldn't. He said that he made
some notes in my account, so I wouldn't
have any problems later. He better be
right or it's on!!!!
Maybe if you call back and let them know
that you mean business, they will give
in. They have to, after all. It's their
mistake. If you go to Target or where
ever, and something is mismarked, they
have to give you the price it is
advertised at. The same rule applies to
Amazon!
The least they can do is honor the sale
price, that is if they want any future
business. |
i wouldn't count on anything. all the
women on my other forums (hundreds of
them) have been jerked around by customer
service reps since this all started. only
a few people have been told what you were
told and they don't believe it.
unfortunately the rules that apply to real
stores like target, don't apply to online
stores. most of the emails people are
getting have a piece of amazons terms and
conditions included that says something
about pricing errors, if it's lower than
they advertised price you get that lower
price, if it's higher you have the option
of paying the higher price or canceling.
it's quite ridiculous.
they went about this all wrong, but
they're such a huge company i don't think
it'll matter. personally, i think they
should have let us go on believing it was
a huge sale and given us our orders. they
would have lost tons of money but does it
really matter to them? then they would
have had tons of happy customers telling
all their friends about the great deals
they got and how awesome amazon is, it
would've been great .p.r. now all they
have are thousands of angry customers.
this probably seems silly to some people,
but this really is quite a big deal.
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christinamuir
Experienced User , Rather EHEALTHy
Joined: 22 Feb 2006
Posts: 50
Location: san diego
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Posted: 05-24-07 18:39pm
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You're probably right. I'm sure the guy
was just telling me what I wanted to hear,
which sucks royally because like you
(Bridget) I was buying things to put away
for my babys birthday (in Nov), and
Christmas for all 3 kids. I was so
excited to get 11 things for $27.00. Now
my list is down to 4 things. If they
won't honor the sale prices for the other
items, I'm canceling my whole order, which
won't faze them, but I'll feel a little
better. I guess all I can do right now is
give them the benefit of the doubt and
hope they will ship all of my items.
This stinks though! I was literally
jumping up and down after I bought the
toys! I really hope Amazon comes through
on this one!
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